Who we are
Danube Linden operates the community space at Office 17, 120 Albert Street, Auckland Central, Auckland 1010, New Zealand. For privacy questions, access or correction requests, email [email protected] or call +64 9 663 8750.
Information we collect
When you send an enquiry, we collect the details you enter: your name, email address, optional phone number, programme or visit interest, preferred visit date, optional preferred time, number of guests, optional first-visit answer, optional message, required privacy acknowledgement and, for social poker, the required programme acknowledgement.
Our web server and security systems may also process technical information such as IP address, browser type, request time, requested page and error or security events. The consent record described in our cookie policy is stored in your browser.
Why we use it
We use enquiry information to respond, discuss the visit or programme, manage any requested registration, keep an appropriate record of the exchange and protect the website from abuse. Technical information is used to deliver the site, maintain security, diagnose faults and enforce the form rate limit.
We do not use information for an unrelated purpose unless permitted or required by law, or unless we take any additional step required under the Privacy Act 2020.
How information is collected
Most personal information is collected directly from you through the enquiry form, email or phone. Some technical information is collected automatically when a browser connects to the site.
If we collect personal information indirectly in circumstances covered by Information Privacy Principle 3A, we will take reasonable steps to make you aware of the collection and the matters required by that principle, unless an exception applies.
Storage, security and retention
We use reasonable administrative and technical safeguards designed to protect personal information against loss, unauthorised access, misuse or disclosure. No internet transmission or storage method is completely risk-free.
We keep enquiry records only for as long as reasonably needed for the purposes above, our operational or legal obligations and the resolution of any issue. Security records are kept only as long as reasonably needed for security and troubleshooting, then deleted or de-identified where practicable.
Access, correction and complaints
You may ask for access to personal information we hold about you and request correction if it is wrong. Contact us using the details above. We may need to verify your identity before responding and may rely on a lawful ground to withhold information where the Privacy Act allows.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner.
Changes to this notice
We may update this notice when our practices or legal obligations change. The current version and its update date will remain available on this page.